This position is the starting point for Allsup's Social Security disability insurance (SSDI) representation service. Receives incoming calls and conducts outgoing calls to both English and Spanish speaking claimants recently referred from their long term disability carrier to Allsup for SSDI representation. Educates new customers about Allsup and the disability application process, screens claimants for viability, addresses all initial claimant issues, and, ultimately, solicits the authorization forms necessary for Allsup to begin services. Creates an awareness of Allsup’s referral program with our customer claimants. Additionally creates leads for AMA, HIS, and Allsup Veterans Appeal Service, as appropriate.
Bachelor's degree preferred, or associate's degree with 6 months customer service office experience or appropriate Allsup experience. Must be able to communicate fluently in English and Spanish, both verbally and in writing.
Equal Opportunity Employer - Minorities/Females/Veterans/Disabled