The Revenue Recovery Manager will independently manage the personnel and functions within Finance Operations (~15 staff) reporting to Allsup Director of Operations. The primary function is Overpayment Reimbursement Services (ORS) which includes educating and offering overpayment services to new Allsup claimants and ultimately working with the claimant on overpayment recovery at the time of award. In addition, the Finance Operations team works with those claimants that need to pay Allsup directly for representation services.
Supervised or directly managed teams
Bachelor’s degree or equivalent experience
Experience analyzing data and results, making plans based upon results and communicating results and subsequent modifications
Exceptional oral and written skills
Contact Center experience preferred