Onsite Client Social Security Disability Facilitator I

6 days ago
Account Management
Regular Full-Time


The Client Facilitator I is required to be knowledgeable in all aspects of the Allsup Inc.’s Social Security Representation service, Overpayment Reimbursement Service and the client's disability claims process. Responsibilities include performing all of the administrative duties (such as data entry, scanning, researching information and other miscellaneous administrative duties), reviewing claims for Social Security Disability Insurance (SSDI) potential, as well as providing quality customer service to the client. The Client Facilitator I will be responsible for identifying viable SSDI claims and accepting them accordingly. The position requires a thorough working knowledge of Allsup's system and workflow process.


  1. Performs vital data entry. Creates and responds to e-mails as defined by the workflow procedures.
  2. Daily update of information received from Allsup (for claimants representing/not representing) should be entered in client's system. Ensures consistency between the Allsup system and client system.
  3. Perform overpayment recovery services (ORS) administrative functions.
  4. Identify viable SSDI claims and accept them accordingly.
  5. Cultivates and maintains a professional rapport with clients and Allsup personnel.
  6. Maintains strict confidentiality of claimant information, procedural manuals, client/prospect lists, information on new business ventures, and other confidential Allsup information.



Requires a high school degree or GED with knowledge of the Social Security disability process and have a working knowledge of medical terminology.  


Strong computer skills with working knowledge of Microsoft Word and Excel is required. Office equipment and word processing experience, typing skills, excellent organizational and multitasking skills, and professional oral/telephone communication skills.



Equal Opportunity Employer - Minorities/Females/Disabled/Veterans


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