The Associate Analyst will build, test, and maintain content for the empower by Allsup program. The analyst will perform regression and quality assurance testing for releases of new tools and resolutions. Participate in design sessions and implementation of new processes involving empower. Apply analytical skills in solving problems and brainstorming new ideas. This position also supports the empower Help Desk in triaging, escalating, and resolving reported issues.
Bachelor's degree desired, preferably in a technical or analytical field, or associate's degree with 6 months technical or project experience, or appropriate Allsup experience. Exceptional written and verbal communication skills required. Strong attention to detail required. Knowledge of HTML is a plus.